Landcare in West Gippsland Member Portal

Membership Portal Privacy Policy

Welcome to the Landcare in West Gippsland Membership Portal, a web-based software toolset for Landcare groups, networks and members.

West Gippsland Catchment Management Authority

West Gippsland Catchment Management Authority (WGCMA) is committed to protecting your privacy and to treating your personal information as you would want it to be treated. As the manager of the platform, WGCMA’s role is to provide groups/networks with the functionalities of the portal only. WGCMA will not make member’s data available or shared to other external users. Usage statistics for the portal will be gathered as part of normal site maintenance. WGCMA will provide portal support including password resets, moving members to a correct group or updating profile errors.

Landcare groups and networks

Membership data collected in the portal will be accessed by only the applicable Landcare group and Landcare network (group/network). No other group/network can access your data. It is the responsibility of your group/network to determine processing of personal data of members. Every group/network will process and store personal information in different ways, and this Privacy Policy cannot and is not intended to cover each of them. Members with questions or wishing to exercise their privacy rights with respect to personal data processed by the portal on behalf of groups/networks should review the privacy policies of the relevant groups/networks and address inquiries to them.

Your data

Data will be retained for as long as your account is active or as needed by groups/networks for reasons including:

to maintain a record of your transactions for financial reporting, audit, and compliance purposes;
to comply with legal obligations, resolve disputes, enforce agreements,
and as otherwise permitted by applicable law.

Upon your request, WGCMA will deactivate your account or delete your personal information. If you are a member, you can always opt not to disclose information to us, but keep in mind some information may be needed for insurance purposes. Payments will be made via an external platform called “Stripe” and will not be accessible by any group, network or WGCMA. Alternatively, offline manual payments can also be made.

We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we use safe protocols for communication and transferring data and monitor our systems for possible vulnerabilities and attacks. In the event of a data breach, we will notify you and the relevant authorities as required by law. If you have an account with us, you must keep your username and password secret.

Other bits

This portal has been designed by Olivitek Software on behalf of Landcare networks in West Gippsland and the West Gippsland Catchment Management Authority (WGCMA). To support the portal’s use cookies, third-party vendors and other common analytics programs are used. View WGCMA’s full terms and use and privacy policy here.